Executive Director of Operations

7 days ago

Sioux Falls, South Dakota, United States Aramark Full time
Job Summary

Aramark is seeking a highly skilled and experienced General Manager to lead our operations team. As a key member of our leadership team, you will be responsible for planning, managing, and guiding multiple contracted services to meet operating and financial goals, client objectives, and customer needs.

The ideal candidate will have a strong background in service industry, contract services, or hospitality environment, with experience in leading through other managers and creating and managing a department budget. You will be responsible for building, developing, and leading a management team and staff capable of carrying out organizational objectives.

Key Responsibilities
  • Lead a team that provides operational expertise in contracted services while providing hands-on execution management of operations.
  • Manage client and community relationships at the location, continually assessing operations, and developing plans to provide optimal service and drive employee and customer satisfaction.
  • Build, develop, and lead a management team and staff capable of carrying out organizational objectives.
  • Recommend methods, resources, and implementation for service improvement and growth based on understanding of operational needs, capabilities, and contractual obligations.
  • Partner with Finance to manage a budget and assist in the design of improvements to optimize financial performance and operational productivity.
  • Ensure compliance with all local, state, and federal regulations and codes and maintain all associated records and reports.
  • Ensure compliance with Aramark's standards of operation, including safety standards and Aramark's Business Conduct Policy, at all times.
Requirements
  • Bachelor's degree level education highly preferred in an area of Food Service, Hospitality, Facilities, or Business Management.
  • Ability to focus on client and customer services, entrepreneurship, and building and growing a strong business is essential to success in this role.
  • Savvy interpersonal skills to communicate effectively with clients, senior management, and Aramark support staff.
  • Comfortable reading, understanding, and implementing contractual requirements, including identifying opportunities within contract terms and conditions to address operational issues.
  • Meaningful experience in service industry, contract services, or hospitality environment.
  • Proven ability leading through other managers.
  • Experience in creating and managing a department budget, financial controls, and analysis.
  • Experience crafting product sales strategies and implementing operational programs and initiatives.
About Aramark

Aramark is a leading provider of food and facilities services to clients around the world. We are committed to delivering exceptional service and creating a positive impact for our employees, clients, and communities. We believe in the importance of diversity, equity, and inclusion and strive to create a workplace that is welcoming and inclusive for all.

We offer a competitive compensation and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced leader who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.

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