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Customer Service Representative

2 months ago

Seattle, Washington, United States Public Storage Full time
Job Description

As a Customer Service Representative at Public Storage, you will be responsible for providing exceptional customer service to our clients. This includes assessing customer storage needs, making suggestions, and selling packing and moving supplies.

Key Responsibilities:
  • Assess customer storage needs and make suggestions
  • Sell packing and moving supplies
  • Conduct daily storage unit inspections to confirm inventory and availability
  • Audit cash drawers and make bank deposits
  • Help keep customers current with payments and make reminder and collection calls when required
Physical Requirements:
  • Ability to transport, lift, and move items weighing up to 35 pounds
  • Ability to walk in and around facilities, spending up to 50% of time in outdoor environments, including climbing stairs and opening large doors
  • Perform cleaning and daily maintenance tasks, including sweeping and mopping interior areas and maintaining exterior grounds and curb appeal
Qualifications:
  • Experience in customer service-centered sales environments, including retail, restaurant, fast food, or other service-based companies
  • Valid driver's license and ability to utilize own vehicle to travel between work locations and conduct other work-related business