Pharmacy Technician

2 days ago

Asheville, North Carolina, United States Walgreens Full time
Job Summary

As a Pharmacy Technician at Walgreens, you will play a vital role in providing exceptional patient care and service. You will assist pharmacists in the practice of pharmacy, including filling prescriptions, verifying medication, and providing customer service.

Key Responsibilities
  • Assist pharmacists in the performance of pharmacy duties, including filling prescriptions, verifying medication, and providing customer service.
  • Use pharmacy systems to obtain patient and drug information and process prescriptions.
  • Assist with and coach pharmacy technicians in the operation of pharmacy systems and cashiers in the operation of the pharmacy cash registers.
  • Model and deliver a distinctive and delightful customer experience.
  • Engage customers and patients by greeting them and offering assistance with products and services.
  • Resolve customer issues and answer questions to ensure a positive customer experience.
  • Develop strong relationships with most valuable customers.
  • Perform duties as assigned by Pharmacy Manager, Staff Pharmacist, and Store Manager.
  • Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program.
  • Responsible and accountable for registering all related sales on assigned cash register, collects and handles cash as required.
  • Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.
  • Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager.
  • Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals.
  • Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.
  • May assist pharmacist in administering clinical services including the collection and proper labeling of blood/urine samples from patients and other clinical services as required.
  • Assists Pharmacy Manager and Staff Pharmacist in developing and maintaining good relationships with the local medical community, including physicians, nurses, and other health care providers.
  • Assists with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat and orderly in condition and appearance.
Requirements
  • Must be fluent in reading, writing, and speaking English.
  • Requires willingness to work flexible schedule, including evening and weekend hours.
  • Prefer six months of experience in a retail environment.
  • Prefer to have prior work experience with Walgreens.
  • Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications.
  • Prefer good computer skills.
  • Prefer the knowledge of store inventory control.
  • Prefer PTCB certification.
What We Offer

Walgreens offers a competitive salary and benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off. We also offer opportunities for professional growth and development, including training and certification programs.

We are an equal opportunity employer and welcome applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees.

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