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Retail Sales Associate

1 month ago

Minneapolis, Minnesota, United States Marshalls Full time
Job Summary

We are seeking a highly motivated and customer-focused Sales Floor Associate to join our team at Marshalls. As a Sales Floor Associate, you will be responsible for delivering exceptional customer service, maintaining a clean and organized store environment, and adhering to all operational, merchandise, and loss prevention standards.

Key Responsibilities
  • Provide outstanding customer service by engaging with customers, responding to their needs, and resolving any issues in a timely and professional manner.
  • Maintain a clean and organized store environment, including the sales floor, stockroom, and other areas as assigned.
  • Adhere to all operational, merchandise, and loss prevention standards, including accurate ringing of customer purchases and returns, and counting change back to customers.
  • Promote credit and loyalty programs to customers, and maintain up-to-date knowledge of store promotions and events.
  • Participate in store recovery and maintenance activities, including cleaning, organizing, and replenishing merchandise.
  • Work effectively with peers and supervisors to achieve sales goals and maintain a positive store culture.
Requirements
  • Excellent customer service skills, with the ability to engage with customers and respond to their needs in a timely and professional manner.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays, to support business needs.
  • Strong communication and organizational skills, with attention to detail and the ability to multitask.
  • Capable of lifting heavy objects with or without reasonable accommodation.
  • Previous retail customer service experience preferred.
Benefits

Marshalls offers a competitive benefits package, including associate discounts, EAP, smoking cessation, bereavement, 401(k) associate contributions, child care and cell phone discounts, pet and legal insurance, credit union, referral bonuses, and more.

Applicants with arrest or conviction records will be considered for employment.

Marshalls is an equal opportunity employer and welcomes applications from diverse candidates.