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Patient Experience Coordinator

1 month ago

Jasper, Indiana, United States ProgressiveHealth Full time
Job Title: Patient Experience Specialist

We are seeking a highly skilled and detail-oriented Patient Experience Specialist to join our team at ProgressiveHealth. This is a full-time position that requires excellent communication and organizational skills.

Key Responsibilities:
  • Coordinate and perform all front office operations, including answering a multiline telephone and greeting patients.
  • Verify insurance and authorize appointments, as well as complete necessary documentation.
  • Support office staff as needed and demonstrate a high degree of professionalism in both written and verbal communication.
  • Work independently and in a team environment, with the ability to effectively manage time and prioritize tasks.
  • Maintain confidentiality and have strong computer skills, including proficiency with databases and Microsoft Office applications.
Requirements:
  • High school diploma or general education degree (GED) required.
  • At least 1 year of related experience or training preferred.
  • Previous experience in a customer service or clerical role is a plus.
  • Ability to work in a fast-paced environment and adapt to change.
  • Strong follow-up and follow-through skills, with the ability to maintain confidentiality.
What We Offer:
  • Opportunity for important work/life balance.
  • Paid time off (PTO) and paid holidays.
  • A robust benefits package, including medical, dental, vision, and supplemental insurance options.
  • Company-sponsored basic life/AD&D insurance and long-term disability insurance.
  • 401(k) and ROTH 401(k) savings plans with company match.
  • Continuing professional development opportunities.
  • Opportunities for growth and advancement.
About ProgressiveHealth:

ProgressiveHealth is a leading provider of occupational and non-occupational health services, dedicated to delivering superior care and improving patient and client outcomes. With over 1,000 employees across the United States and Canada, we continue to expand our services and impact lives.

We are an Equal Opportunity Employer and welcome applications from diverse candidates.