Experienced Call Center Representative
8 hours ago
We're seeking a skilled Customer Service Representative to provide exceptional support to our policyholders. As a key member of our team, you'll be responsible for answering billing questions, making policy changes, and providing recommendations to ensure a positive customer experience.
Key Responsibilities:
- Provide exceptional customer service via phone, email, or chat
- Answer billing questions and make policy changes
- Recommend solutions to customer issues
- Work collaboratively with colleagues to resolve customer concerns
Requirements:
- Experience providing outstanding customer service
- Solid computer and multi-tasking skills
- Ability to effectively communicate, verbally and in writing
- Ability to work comfortably in a fast-paced, high-volume call center environment
- Minimum of high school diploma or equivalent; college degree or currently pursuing preferred
Benefits:
As an Associate, you'll enjoy our Total Rewards Program to help secure your financial future and preserve your health and well-being, including:
- Premier Medical, Dental and Vision Insurance with no waiting period
- Paid Vacation, Sick and Parental Leave
- 401(k) Plan
- Tuition Reimbursement
- Paid Training and Licensures
GEICO is an equal opportunity employer and provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment.
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