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Apartment Maintenance Supervisor

2 months ago

Surprise, Arizona, United States Sparrow Partners Full time

About the Role

Sparrow Partners is seeking a highly skilled and experienced Maintenance Supervisor to join our team at Mera City Center. As a key member of our maintenance team, you will be responsible for maintaining the integrity of all physical structures, ensuring safety standards are met, and providing a well-maintained living environment for community members, visitors, and team members.

Key Responsibilities

  • Maintain the community's physical structures, ensuring they meet the Company's standards for show quality.
  • Anticipate, identify, and resolve maintenance issues in a timely manner.
  • Use YARDI to track work orders and make-ready progress.
  • Lead ongoing property maintenance and improvement plans and assist with quarterly inspections.
  • Maintain a clean work area, tools, and equipment, and be responsible for obtaining, maintaining, care, and inventory of all supplies and equipment owned by the property and/or the management company.
  • Achieve high expectations for the upkeep of the community and swiftly address maintenance concerns.
  • Practice proper safety techniques in accordance with Company, property, and departmental policies, procedures, and standards.

Leadership and Collaboration

  • Train maintenance staff on procedures, safety standards, and workmanship.
  • Schedule turns for vacant apartments and inspect vacant and make-ready apartments.
  • Track and manage all maintenance inventory.
  • Assist the Community Manager with managing a maintenance budget and vendors.
  • Develop strong personal relationships with community members.
  • Achieve high community member satisfaction and promote retention.
  • Provide hospitable and high-quality service to ensure a memorable experience for all.

Qualifications

  • Professional working knowledge of all aspects of maintenance repair and service.
  • Valid driver's license.
  • Proven experience in HVAC/maintenance repairs, preferably in lease-ups, multifamily housing, Active Adult, or hospitality environments.
  • HVAC/Pool Certifications and experience required.
  • Strong plumbing and electrical skills.
  • Strong attention to detail.
  • Experience using YARDI or other property management software.
  • Effective communication skills with an ability to build collaborative partnerships.
  • Servant leader mindset and passion for making a difference in others' lives.
  • Devoted sense of accountability and solution-oriented.
  • General knowledge of OSHA, ADA, and Fair Housing regulations.
  • Reliable transportation; flexibility to work a regular Mon - Fri schedule and nights, weekends, and/or holidays when required.