Chief Retail Banking Officer

5 days ago


Seattle, Washington, United States Salal Credit Union Full time
Job Overview
Salal Credit Union is seeking a visionary leader to drive the success of its Retail Banking team as the Vice President of Retail Banking. This leadership role will be integral to our member experience through virtual channels and in-person at our four area branches.

The ideal candidate will have 10 years of experience in retail banking, 7 years of experience in team leadership, and 5 years of experience in direct sales and service. A Bachelor's Degree in Business, Finance, Economics or a related field is required. Thorough understanding of retail banking, operations, consumer sales, and project leadership are essential skills for this role. The salary range for this position is $137,500 - $195,500 per year depending on experience.

About Salal Credit Union
We strive to maintain a work environment free from discrimination where employees are treated with dignity and respect. Our mission is to break down financial barriers for innovators in our community by offering good rates, low fees, and dedicated personal services. We prioritize employee growth and development, fostering a positive work environment where they can thrive.

Key Responsibilities
- Lead the strategy for all Retail business line teams, ensuring effective management of sales, service, and support activities. Drive productivity and process improvements in a dynamic environment.
- Develop and implement retail sales and service strategies to increase deposit and loan balances, aligning with the credit union's strategic plan. Collaborate with key stakeholders for a consistent experience across all Retail channels.
- Collaborate with FVP - Home Lending & Retail Banking to set and adjust sales and service targets and manage incentive plans. Evaluate targets and incentive plans annually and recommend changes.

Qualifications and Requirements
- 10 years of experience in retail banking, 7 years of experience in team leadership, and 5 years of experience in direct sales and service
- Bachelor's Degree in Business, Finance, Economics or a related field (equivalent combination of education and experience will be considered)
- Thorough understanding of retail banking, operations, consumer sales, and project leadership
- Effective presentation and writing skills
- Experience with data analysis, performance forecasting, budgeting, project management, technology, and marketing

Total Rewards Offered
This position offers a competitive base salary of $137,500 - $195,500 per year depending on experience. Additionally, potential annual bonus opportunities, comprehensive healthcare plans, generous time off, tuition reimbursement, 401(k) plan with company matching, charitable contribution matching, and company-paid life, AD&D, and long-term disability insurances are available.

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