Senior Cloud Reliability Engineer
14 hours ago
As a Senior Site Reliability Engineer at UKG, you will be responsible for developing software solutions to enhance, harden, and support our service delivery processes. This includes building and managing CI/CD deployment pipelines, automated testing, capacity planning, performance analysis, monitoring, alerting, chaos engineering, and auto remediation.
- Engage in and improve the lifecycle of services from conception to EOL, including system design consulting and capacity planning.
- Define and implement standards and best practices related to system architecture, service delivery, metrics, and the automation of operational tasks.
- Support services, product, and engineering teams by providing common tooling and frameworks to deliver increased availability and improved incident response.
- Improve system performance, application delivery, and efficiency through automation, process refinement, postmortem reviews, and in-depth configuration analysis.
- Collaborate closely with engineering professionals within the organization to deliver reliable services.
- Identify and eliminate operational toil by treating operational challenges as a software engineering problem.
- Actively participate in incident response, including on-call responsibilities.
About You:
Basic Qualifications:
- 3-5+ years of hands-on experience working in Engineering or Cloud.
- 3-5+ years of experience with public cloud platforms (e.g., GCP, AWS, Azure).
- Engineering degree, or a related technical discipline, or equivalent work experience.
- Experience coding in higher-level languages (e.g., Python, JavaScript, C++, or Java).
- Demonstrated understanding of best practices in metric generation and collection, log aggregation pipelines, time-series databases, and distributed tracing.
- Demonstrable fundamentals in 2 of the following: Computer Science, Cloud Architecture, Security, or Network Design fundamentals.
- Working experience with industry standards like Terraform, Ansible.
- Experience working with automation.
Preferred Qualifications:
- Experience with distributed system design and architecture.
- Experience with containerization technologies.
- Experience in configuration and maintenance of applications and/or systems infrastructure for large-scale customer-facing companies.
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