Event Server

3 weeks ago

Chicago, Illinois, United States Convene Full time
Event Server Job Description

At Convene, we're seeking a highly motivated and detail-oriented Event Server to join our team. As an Event Server, you will be responsible for providing exceptional customer service to our clients and ensuring that their events run smoothly and efficiently.

Key Responsibilities:
  • Provide genuine anticipatory service to clients and participants in all aspects of hospitality and conference services.
  • Work in partnership with the Culinary, Production, and Technology teams to ensure that we are exceeding the expectations of our clients.
  • Interact with clients to ensure they have a great experience at Convene.
  • Maintain a warm and friendly demeanor at all times.
  • Set up, replenish, maintain, and breakdown Food and Beverage stations.
  • Accommodate special client needs and last-minute requests.
  • Develop relationships with clients.
  • Accurately answer client questions about culinary and our spaces in a friendly manner.
  • Read, understand, and execute Program Execution Orders.
  • Follow checklists and Standard Operating Procedures.
  • Set up and breakdown conference rooms and refreshing rooms as needed.
  • Perform facility maintenance.
  • Maintain safe, clean, organized, and well-stocked work areas.
  • Responsible for constant sanitation, organization, and proper food handling.
  • Have full knowledge of menus, recipes, and other pertinent information.
  • Perform opening, mid-shift, and closing duties in accordance with company standards.
  • Perform cleaning duties including: wiping down tables and chairs, cleaning glasses, washing dishes, polishing glass and silverware, making rollups.
  • Maintain a professional appearance at all times.
  • Maintain professional working relationships with team.
  • Follows all Company drink recipes and procedures.
  • Proficiently prepares blended and cold drinks provided by the cafe.
  • Full knowledge of coffee and tea menu.
  • Perform additional duties as assigned.
Requirements:
  • Minimum 2 years server experience.
  • 1 year of coffee experience a plus.
  • Basic knowledge of food and beverage.
  • Proven excellent communication and interpersonal skills.
  • Proven good organizational skills.
  • Must be highly motivated and ready to lead other team members.
  • Proficient in multitasking.
  • Food Hygiene or Food Handling Certificate preferred.
  • TIPS Certification preferred.
  • Flexible and long hours are sometimes required.
  • Ability to move, carry, push, pull, and place objects up to 25 pounds without assistance.
  • Ability to reach overhead and below the knees.
  • Ability to stand, sit, and walk for an extended period of time.
Compensation:

The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.

Full Time Hourly Rate: $21/hr with overtime eligibility.

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience, and other relevant factors.

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