Customer Service Representative

1 week ago


Cape Coral, Florida, United States Sherwin-Williams Full time
About the Role
We are seeking a skilled Customer Service Representative to join our team at Sherwin-Williams. This is a full-time position that requires 40 hours of work per week, and the salary is $16.75/hour.

As a Customer Service Representative, you will be responsible for ensuring high levels of customer satisfaction through excellent sales service. You will assist customers in person and over the phone by determining their needs and presenting appropriate products and services.

Key Responsibilities:
  • Provide exceptional customer service to all customers
  • Determine customer needs and present suitable products and services
  • Process sales transactions accurately and consistently with policies and procedures
  • Maintain precise work order files and formulas
  • Pull appropriate products from the sales floor or warehouse
  • Tint and mix products as needed to customer specifications
  • Stock shelves and set up displays
  • Clean store equipment
  • Load/unload delivery trucks
  • Assist in making deliveries as needed
  • Maintain in-stock and presentable condition assigned areas
  • Remain knowledgeable on products offered and discuss available options
  • Comply with inventory control procedures
  • Suggest ways to improve sales


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