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Client Support Associate

2 months ago

Harrodsburg, Kentucky, United States Isaiah House Full time
Position Overview

The Client Services Associate plays a crucial role in ensuring seamless interactions with clients and maintaining organizational efficiency. This position involves a variety of administrative and client-facing responsibilities that are essential for the smooth operation of our services.

Key Responsibilities
  • Organizing and maintaining documentation and records.
  • Engaging with clients on a daily basis across various locations.
  • Updating and managing data in Microsoft Excel and Word documents promptly.
  • Facilitating communication between internal teams and external partners.
  • Traveling to designated service centers as required.
  • Visiting local community service offices as needed.
  • Performing additional tasks as assigned.
Essential Requirements

MANDATORY REQUIREMENTS:
  • Compliance with organizational policies and procedures.
  • Commitment to the core values of the organization, fostering a positive team environment.
  • Participation in mandatory training and educational sessions.
  • Accurate timekeeping through the designated system.
Qualifications:

A minimum of a high school diploma or GED is required.

Ability to thrive in a fast-paced and evolving work environment.

Possession of a valid driver's license.

Basic proficiency in Microsoft Excel and Word.

Strong communication skills are essential.

Key Attributes:

Maintains confidentiality, detail-oriented, adaptable, driven by goals, self-motivated, professional demeanor, collaborative, organized, outgoing, energetic, and adept at problem-solving.

Compensation:

Hourly wage ranges from $15 to $17.