Optometric Assistant

We're a company that's passionate about bringing care back to the vision care industry. We're looking for charismatic individuals who can lead authentically and with their own unique voice.

We're committed to fostering an environment where all are seen and heard equally as we embrace Diversity, Equity and Inclusion (DE&I).

A Visionworks Telehealth Specialist (TS)/Optometric Assistant (Telehealth) is the very face of our patient care and is dedicated to ensuring the best possible journey for every patient during our Telemed remote eye exam.

This person is trained and knowledgeable about eye health and preliminary testing, optics, our products/services and managed vision care.

They personally take the patient through their entire Visionworks experience ensuring their eye exam and eyewear needs are met in a simple, human and bold way.

Responsibilities include:

• Personally assist remote eye exam processes and act as liaison between patients and Telemedicine Remote Physicians
• Maintain complete and accurate patient records before conducing preliminary testing
• Introduce patient to OD and provide OD with important patient information
• Transition patient from doctor to sales floor and provide associates necessary information to educate and recommend products and services that meet their eye care needs
• Execute day-to-day operational activities to support the store's exam lane maintenance and patient experience goals including restocking inventory, cleaning equipment, and answering phones to meet additional patient needs

Related customer or patient experience preferred, but not necessary.

HS diploma, GED or equivalent related job experience.

We offer a generous, competitive benefits package (for our part timers, too) and exclusive employee discounts - including but not limited to:

• Vision Coverage
• Paid Parental Leave
• Bereavement Leave
• 401 (k) Savings Plan
• Paid Time off
• Milestone anniversary awards
• Medical, Dental for Full Timers
• And more

We're an equal opportunity employer, committed to the hiring, advancement, and fair treatment of individuals without regard to race, color, religion, sex, age, sexual orientation, gender, gender identity, national origin, ethnicity, disability or veteran status, or any other protected status designated by federal, state, or local law.