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Hotel Maintenance Specialist

2 months ago

San Antonio, Texas, United States MCR Hotels Full time
Job Summary

MCR Hotels is seeking a skilled Hotel Maintenance Technician to join our team. As a key member of our facilities team, you will be responsible for ensuring the smooth operation of our hotel's equipment and systems.

Key Responsibilities
  • Participate in the preventative maintenance program to identify and address potential issues before they become major problems.
  • Perform tasks in a safe and efficient manner, adhering to all relevant safety protocols and procedures.
  • Assist with the operation, maintenance, and repair of equipment in guest rooms, public spaces, and hotel facilities.
  • Effectively communicate with guests, co-workers, and supervisors to ensure seamless service delivery.
  • Ensure all fire and safety inspections and protocols are completed, and any discrepancies are corrected.
  • Collaborate with vendors and suppliers to discuss scope of, and products and materials used in, repair activities.
  • Obtain pricing and bids or develop cost estimates as needed.
  • Monitor tools, supplies, and inventories of the maintenance department.
  • Place orders with approved vendors as needed.
  • Maintain working spaces in safe and clean condition.
  • Communicate directly with front desk for guest service request issues, housekeeping for work orders, and General Manager for orders and capital expenditure projects.
  • Carry all equipment to be prepared to always carry out work tasks.
  • Perform other tasks/jobs as assigned by the supervisor or manager.
Requirements
  • Must have a positive attitude and willingness to learn.
  • Verbal and written communication skills.
  • Ability to react quickly and calmly in emergency situations.
  • Reasoning abilities are always utilized.
  • Basic maintenance skills required.
  • Proficient in use of hand tools, power tools, test equipment.
  • Must be proficient in Windows operating systems, Company approved spreadsheets, and word processing.
  • Must be able to convey information and ideas clearly.
  • Must have a desire to serve all guests.
  • Must be 18 years of age or older to perform this job.
Preferred Qualifications
  • Technical, Trade, or Vocational school degree.
  • Licensed in a trade preferred (plumbing, electrical, HVAC, carpentry, etc.).
  • At least 2 years of work-related experience.
  • Carry all equipment (e.g., keys, phones, pager, tools, radio) to maintain preparedness to always carry out work tasks.
  • Experience in a hotel, apartment, or a related field.