Pet Care Team Lead

2 days ago


Kensington, Maryland, United States Banfield Pet Hospital Full time

Job Summary: We are seeking a highly skilled and experienced Pet Care Team Lead to join our team at Banfield Pet Hospital. As a key member of our hospital team, you will be responsible for leading our client services team to deliver exceptional care and service to our clients and their pets.

Key Responsibilities:

  • Lead and manage the client services team to ensure excellent client service and care for pets.
  • Develop and implement effective strategies to improve client satisfaction and retention.
  • Collaborate with the practice manager and hospital leadership to achieve practice priorities and goals.
  • Ensure compliance with all practice policies and procedures.
  • Provide coaching and development opportunities for team members to enhance their skills and knowledge.

Requirements:

  • 3+ years of experience in a veterinary hospital or pet care setting.
  • Proven leadership and management skills.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a fast-paced environment.
  • Strong problem-solving and analytical skills.

What We Offer:

  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.

Are You the Right Fit?

We are looking for a motivated and experienced leader who is passionate about delivering exceptional pet care and service. If you are a team player with a strong work ethic and a commitment to excellence, we encourage you to apply for this exciting opportunity.


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