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Field Service Technician

2 months ago


Knoxville, Tennessee, United States Primo Water Full time

Job Summary:

As a Service Technician at Primo Water, you will be responsible for performing maintenance, repairs, and lab sampling on water vending machines. This role requires a high level of technical expertise, attention to detail, and excellent customer service skills.

Key Responsibilities:

  • Perform routine maintenance and repairs on water vending machines to ensure they are functioning properly and efficiently.
  • Conduct lab sampling and testing to ensure the quality of the water dispensed by the machines.
  • Respond to service calls in a timely manner and close service requirements with accuracy and precision.
  • Be proactive in identifying opportunities to minimize machine downtime and optimize customer satisfaction.
  • Nurture quality relationships with existing and potential new customers to drive business growth and retention.

Requirements:

  • High school diploma or equivalent required; technical degree or certification preferred.
  • Minimum 2 years of experience in a related field, such as maintenance, repair, or customer service.
  • Excellent technical skills and attention to detail.
  • Strong communication and customer service skills.
  • Ability to work independently and as part of a team.