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Pastry Artist

2 months ago

Yonkers, New York, United States Albertsons Full time

Job Overview

KEY RESPONSIBILITIES:

  • Fosters a vibrant atmosphere of customer engagement, emphasizing prompt and courteous service.
  • Guides customers with product recommendations, special requests, and culinary suggestions.
  • Handles incoming calls with professionalism, addressing customer inquiries and resolving complaints effectively.
  • Utilizes suggestive selling techniques through various communication channels, including phone and in-person interactions.
  • Assists customers with custom orders for cakes and bakery products, ensuring personalization and adherence to specifications.
  • Shapes and sizes cakes as per requirements, applying icing and creating decorative designs, including the use of a flower nail for intricate decorations.
  • Maintains quality by properly storing both completed and in-progress cakes.
  • May perform tasks such as slicing bread and preparing a variety of bakery items, including proofing, baking, and icing.
  • Implements effective product demonstration and packaging methods.
  • Ensures cleanliness and visual appeal of the bakery display, managing inventory levels and maintaining sanitation standards.
  • Monitors temperature controls throughout all stages of preparation, display, and storage.
  • May assist in conducting physical inventory assessments on a regular basis.
  • Manages inventory to guarantee sufficient product availability, quality, and freshness, while adhering to company guidelines.
  • Understands and follows opening and closing procedures for the department.
  • Constructs appealing displays, ensuring the rotation and disposal of outdated or spoiled products.
  • Familiar with company policies and guidelines as outlined in the employee handbook.
  • Ensures compliance with proper code dating for all products within the department.
  • Demonstrates the ability to adhere to departmental standards.
  • Implements promotional and seasonal displays effectively.
  • Handles receiving duties, including verifying orders, inspecting quality, and maintaining accurate records.
  • Completes and monitors necessary documentation, including daily logs and production charts.
  • Manages shrinkage and cost control measures.
  • Ensures compliance with temperature regulations for all products.
  • Adheres to workplace safety protocols and regulations.
  • Maintains cleanliness and sanitation of all work areas, including compliance with code dating requirements.
  • Implements emergency procedures as needed for equipment malfunctions.
  • Performs all duties with safety, accuracy, honesty, and integrity.
  • Undertakes additional responsibilities as required.

SKILLS AND REQUIREMENTS:

  • Strong communication and interpersonal skills, maintaining professionalism with customers and colleagues.
  • Comprehensive understanding of company practices and bakery department policies.
  • Ability to frequently lift and maneuver objects weighing up to approximately 60 lbs, with frequent bending and reaching.
  • Adherence to company grooming standards and dress code.
  • Manual dexterity and good hand-eye coordination are essential, with the ability to stand for extended periods.
  • Mental alertness is necessary for the safe and accurate completion of tasks, requiring basic mathematical skills.
  • Knowledge of product standards, perishability, handling, sanitation, and labeling is crucial.
  • Proficient in operating various bakery equipment and tools.
  • Competence in using computer software and electronic ordering systems.
  • Willingness to work flexible hours, including nights, weekends, and holidays.
  • Awareness of potential hazards associated with equipment and work aids.

Albertsons Core Values

Compassion:
We treat each other with kindness and respect.

Teamwork:
We support and recognize one another.

Inclusivity:
We value diverse perspectives.

Continuous Learning:
We strive for personal and professional growth.

Integrity:
We act with honesty to earn customer trust.

Accountability:
We take ownership of our actions and their outcomes.