Beauty Brands Client Experience Associate

4 weeks ago


Lee's Summit, Missouri, United States Beauty Brands Full time
About the Role

We are seeking a Client Service Representative to join our team at Beauty Brands. As a Client Service Representative, you will be responsible for providing exceptional customer service and creating a positive experience for our customers.

Key Responsibilities
  • Welcome and greet all customers entering the store with a warm and friendly Beauty Brands greeting.
  • Promote the Take Ten program with every customer and ensure resolution of customer concerns to their satisfaction.
  • Follow company policies and meet attendance, punctuality, and required work guidelines.
  • Perform store operations procedures with accuracy and complete all required projects on time and with accuracy.
  • Support an accurate inventory process and assist in the proper execution of marketing plans, promotional programs, and visual merchandising standards.
  • Answer the phone with the Beauty Brands greeting by the third ring and utilize the Just Ask program and Just Ask Daily Form to support the GLAMOUR Experience.
About Beauty Brands

As a family-owned business, we put our people first. We look out for our own, investing in our employees and providing the best deals and quality, trusted products for our customers.

We are more than a salon, spa & beauty store. We are a family, and we treat everyone who walks through our doors as such. We want our associates and customers to feel special, comfortable, valued, welcomed, and understood every time they are in our locations.

Qualifications
  • Strong customer service, communication, and interpersonal skills.
  • Demonstrated record of punctuality, attendance, teamwork, and ability to follow company policies.
  • Physical Job Requirements: Assisting in inventory, product receiving and preparation, merchandising product, and daily cleaning.


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