Eye Examination Assistant

2 weeks ago


Lake St Louis, United States EssilorLuxottica Full time
Job Summary

We are seeking an EyeCare Advisor to join our team at LensCrafters, where you will play a critical role in delivering exceptional customer experiences and achieving key performance indicators. As an EyeCare Advisor, you will work closely with doctors and retail staff to ensure that all patients receive high-quality optometric care.

Duties and Responsibilities
  • Greet customers promptly and answer phone calls efficiently
  • Explain all required paperwork, tests, products, and services to patients
  • Conduct pre-examination testing with accuracy and attention to detail
  • Maintain accurate records and files, adhering to HIPAA guidelines
  • Process payments and handle customer transactions efficiently
Requirements and Qualifications
  • High school graduate or equivalent
  • Strong customer service skills (internal and external)
  • Knowledge of current fashion trends and optical industry developments
  • Basic computer skills and familiarity with POS systems
  • Strong problem-solving ability and organizational skills
Benefits and Compensation

The estimated salary for this role is $55,000 - $70,000 per year, depending on location and experience. In addition to a competitive salary, you may also be eligible for bonuses and commission plans. Benefits include health care, retirement savings, paid time off/vacation, and employee discounts. EssilorLuxottica is an Equal Opportunity Employer and welcomes applications from diverse candidates.



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