Assistant Director of Student Financial Services

4 days ago


North Andover, Massachusetts, United States Merrimack College Full time
Job Title

We are seeking an experienced Assistant Director of Student Financial Services to join our team at Merrimack College.

About the Position

This is a full-time position that will report directly to the Associate Vice President for Student Affairs. The successful candidate will be responsible for providing guidance and support to students, families, and colleagues on all aspects of financial aid.

Key Responsibilities
  • Counsel prospective and current students and families on the availability of financial aid.
  • Manage a caseload of students, including adjustments of financial aid based on eligibility.
  • Review, award, and revise federal and institutional financial aid in compliance with respective policies and procedures.
  • Perform verification procedures; request and interpret supporting documentation (ie, tax returns, tax transcripts, government agency information); analyze accuracy of data provided.
Qualifications
  • A strong commitment to customer service.
  • Bachelor's degree required with two years or more of financial aid experience in a higher education setting.
  • Strong working knowledge of federal Title IV, Massachusetts state, and institutional regulations and procedures to ensure compliance.

The estimated annual salary for this position is $60,000 - $80,000 depending on qualifications and experience.



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