Member Team Lead
4 weeks ago
We are seeking a highly skilled and experienced Member Team Lead to join our Business Operations team at Sam's Club. As a Member Team Lead, you will be responsible for providing exceptional member service, leading a team of associates, and driving business results.
Key Responsibilities- Lead a team of associates to provide exceptional member service and drive business results
- Develop and implement processes and practices to meet business needs
- Collaborate with managers, co-workers, customers, and other business partners to achieve business objectives
- Monitor progress and results, and identify and address improvement opportunities
- Ensure compliance with company policies, procedures, and standards of ethics and integrity
- Participate in teams and use resources, information, and tools to achieve business objectives
- 6 months retail experience, including operating front-end equipment
- 6 months customer service experience
- Must be 18 years of age or older
- Leading a front-end team
- Supervising experience, including hiring, evaluating, mentoring, developing, and managing the workload of others
As a Member Team Lead at Sam's Club, you will receive competitive pay, performance-based bonus awards, and other great benefits, including:
- Health benefits, including medical, vision, and dental coverage
- Financial benefits, including 401(k), stock purchase, and company-paid life insurance
- PTO and/or PPTO for vacation, sick leave, holidays, or other purposes
- Short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more
Sam's Club offers a company-paid education benefit program, Live Better U, which provides full-time and part-time associates with tuition, books, and fees for high school completion to bachelor's degrees, including English Language Learning and short-form certificates.
Hourly Wage RangeThe hourly wage range for this position is $19.00 to $27.00, with additional compensation in the form of premiums ranging from $0.35 per hour to $3.00 per hour in specific circumstances.
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