Assistant General Manager

6 days ago


Billings, Montana, United States Krispy Kreme Doughnut Corporation Full time
Job Title: Assistant General Manager

At Krispy Kreme Doughnut Corporation, we are seeking a highly skilled and motivated Assistant General Manager to join our team. As a key member of our management team, you will be responsible for providing exceptional customer service, fostering a culture of teamwork, and driving sales and production growth.

Key Responsibilities:
  • Guest Service: Serve as a role model for customer-first behaviors, build a team of customer-focused employees, and handle difficult customer situations professionally.
  • Sales: Direct and manage store sales efforts, work with the General Manager to achieve business plan objectives, and drive profitability.
  • Production: Understand and implement procedures to maximize efficiencies and control variances in daily production of product and overall store performance.
  • Safety and Sanitation: Demonstrate safety consciousness, promote store safety, and maintain a high level of store sanitation and cleanliness.
  • Personnel: Assist the General Manager in recruiting, hiring, training, and dispute resolution, and supervise all shift personnel.
  • Accounting: Assist General Manager in completing and managing income and expense budgets, including accounts payable/receivable, profit and loss, etc.
Requirements:
  • High school or GED required
  • Must be at least 21 years of age
  • Experience with sales, management, production, and customer service
  • Strong communication, organizational, and leadership skills
  • Pleasant disposition, sociable, accommodating nature, and enthusiasm
  • Self-motivation, creativity, and adaptability
  • Basic computer, telephone, and fax knowledge
  • Completion of Krispy Kreme AGM Development Course

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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