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Retail Sales Associate

2 months ago

New Albany, Indiana, United States Marshalls Full time

Job Summary

We are seeking a highly motivated and customer-focused Sales Associate to join our team at Marshalls. As a Sales Associate, you will be responsible for delivering a highly satisfied customer experience by engaging and interacting with all customers, embodying customer experience principles and philosophy, and maintaining a clean and organized store environment.

Key Responsibilities

  • Role models established customer experience practices with internal and external customers
  • Supports and embodies a positive store culture through honesty, integrity, and respect
  • Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
  • Promotes credit and loyalty programs
  • Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
  • Accurately processes and prepares merchandise for the sales floor following company procedures and standards
  • Initiates and participates in store recovery as needed throughout the day
  • Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
  • Provides and accepts recognition and constructive feedback
  • Adheres to all labor laws, policies, and procedures
  • Supports and participates in store shrink reduction goals and programs
  • Participates in safety awareness and maintains a safe environment
  • Other duties as assigned

Requirements

  • Possesses excellent customer service skills
  • Able to work a flexible schedule to support business needs
  • Possesses strong communication and organizational skills with attention to detail
  • Capable of multi-tasking
  • Able to respond appropriately to changes in direction or unexpected situations
  • Capable of lifting heavy objects with or without reasonable accommodation
  • Works effectively with peers and supervisors
  • Retail customer experience preferred

Benefits

Marshalls offers a comprehensive benefits package, including associate discount, EAP, smoking cessation, bereavement, 401(k) associate contributions, child care & cell phone discounts, pet & legal insurance, credit union, referral bonuses, and more. Those who meet service or hours requirements are also eligible for 401(k) match, medical/dental/vision, HSA, health care FSA, life insurance, short/long term disability, paid parental leave, paid holidays/vacation/sick, auto/home insurance discounts, scholarship program, and adoption assistance.

Compensation

This position has a starting pay range of $12.00 to $12.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

About Us

Marshalls is a leading off-price department store chain that offers a wide range of designer and brand-name merchandise at discounted prices. We are committed to providing our customers with a unique and exciting shopping experience, and we are always looking for talented and motivated individuals to join our team.

Equal Employment Opportunity

Marshalls is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees, and we strive to provide equal opportunities for advancement and career growth.