Food Service Associate

2 days ago

Denver, Colorado, United States Sage Hospitality Full time
Job Overview

As a Food Service Associate at Hotel Clio, you will provide prompt and courteous food service to restaurant customers, ensuring a memorable experience for our guests.

Responsibilities
  • Greet and take food and drink orders from restaurant customers, serving the orders and accommodating special needs/requests.
  • Remain attentive to customers throughout the entire dining experience, adhering to or exceeding service standards as established by the restaurant at all times.
  • Complete all restocking and cleaning duties by performing opening and closing sidework as instructed.
  • Memorize menu items, recipes, and daily specials to answer questions and make recommendations to customers.
  • Maintain cleanliness standards in the restaurant, waitstation, and kitchen service area to ensure a clean, presentable, and attractive facility.
  • Control allocated guest checks by following established check-use procedures and legibly documenting all required information as the customer's order is taken and processed.
  • Receive proper payment from guests and ensure accuracy of guest checks and method of payment to safeguard customer and company.
  • Attend all pre-meal and departmental meetings in person to enhance communications and gain knowledge of products, service, and facility.
  • Respond to customer inquiries and comments in person and on phone by providing timely and knowledgeable information to provide quality customer service.
  • Present a clean and professional appearance at all times.
  • Maintain a friendly, cheerful, and courteous demeanor at all times.
  • Perform other duties as assigned, requested, or deemed necessary by management.
Qualifications
  • High school education or equivalent.
  • Previous experience in a similar position of 3 months or longer.
  • Basic knowledge of customer service principles, the food server function, and restaurant and kitchen operations.
  • Standard cash-handling procedures.
  • Fluency in oral and written English.
  • Vision ability to clearly see detailed guest checks, computer printouts, written instructions, and to observe the entire restaurant in dimly lit conditions.
  • Manual coordination to punch buttons, grasp items in hand, and to balance and carry trays loaded with food and beverages.
Benefits
  • Paid sick time (if applicable by state).
  • Eligibility to participate in the Company's 401(k) program with employer matching.
  • Great discounts on Marriott + Sage Hotels, Restaurants, and more.
  • Discounted covered garage parking available for purchase.
  • Eligibility to participate in the Employee Referral Bonus Program (up to $1,000 per referral).
Salary

USD $15.27/Hr.

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