Customer Service Team Member

5 days ago


Denton, Maryland, United States U-Haul Full time

We are seeking a highly motivated and friendly individual to join our team as a Customer Service Representative.

The ideal candidate will have excellent communication skills, be able to work well under pressure, and have a strong commitment to providing exceptional customer service.

This is a fantastic opportunity for someone who enjoys working with people, has a passion for helping others, and is looking for a rewarding career in the customer service industry.

Responsibilities:

  • Assist customers with U-Haul products and services
  • Manage rentals and inventory using smartphone-based technology
  • Move and hook up U-Haul trucks and trailers
  • Clean and inspect equipment on the lot
  • Answer questions and educate customers regarding products and services
  • Prepare rental invoices and accept equipment returned from rental
  • Install hitches and trailer wiring
  • Fulfill other duties as assigned
  • Participate in ongoing continuous education through U-Haul University

Requirements:

  • Valid driver's license
  • High school diploma or equivalent

Work Environment:

The work involves moderate risks or discomforts which require special safety precautions.

Physical Demands:

The work requires some physical exertion such as moving around indoors and outdoors, positioning oneself to reach objects at varying heights, and moving equipment weighing a minimum of 50 lbs.

We offer a competitive salary of $45,000 - $60,000 per year, depending on experience. Our benefits package includes career stability, opportunities for advancement, mindset app reimbursement, gym reimbursement program, health insurance & prescription plans, paid holidays, vacation, and sick days, life insurance, MetLaw legal program, MetLife auto and home insurance, discounts on Apple products, Dell computers, cell phone plans, hotels, and more, 401(k) savings plan, employee stock ownership plan (ESOP), 24-hour physician available for kids, dental & vision plans, business travel insurance, You Matter EAP, LifeLock identity theft protection, critical illness/group accident insurance, Dave Ramsey's SmartDollar program.

About Us:

U-Haul Holding Company is an equal opportunity employer committed to creating a culture of health and wellness. We continually strive to improve our services and provide exceptional support to our customers.



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