Food Service Ambassador

7 days ago


Sterling Heights, Michigan, United States htea cafe Full time
About Us

Red Crab Juicy Seafood is a vibrant, seafood-focused restaurant that offers an unforgettable dining experience with our signature seafood boils. Our menu features items like lobster, shrimp, snow crab leg, and king crab.

We're committed to providing excellent service in a fun, fast-paced environment. If you're passionate about delivering exceptional customer experiences, we'd love to hear from you.

Job Overview

This role involves providing warm, friendly greetings to guests and ensuring their needs are met throughout the dining experience. You'll be responsible for taking accurate food and beverage orders, serving dishes promptly, and handling payments efficiently.

In addition, you'll collaborate with the kitchen and bar staff to provide seamless service, maintain health and safety standards, and work flexible hours including evenings, weekends, and holidays.

Responsibilities
  • Greet and welcome guests in a professional manner.
  • Take accurate food and beverage orders and ensure special requests or dietary needs are noted.
  • Serve food and beverages promptly and accurately to guests.
  • Process payments and handle cash/credit transactions efficiently and accurately.
  • Maintain high levels of cleanliness and organization throughout the dining area.
  • Collaborate with kitchen and bar staff to deliver exceptional service.
Requirements
  • Prior serving experience in a restaurant is a plus.
  • Strong communication and customer service skills.
  • Ability to multitask in a dynamic, fast-paced environment.
  • Must be able to work flexible hours, including evenings, weekends, and holidays.
Benefits
  • Competitive hourly wage plus tips.
  • Opportunity for growth within the restaurant.
  • Employee discounts on meals.
Salary

The estimated salary for this role is $28-$40 per hour, based on average industry rates and location.



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