Quality Control Specialist
4 weeks ago
Job Summary:
The Quality Control Representative plays a crucial role in ensuring that all work completed by the service departments meets company and manufacturer standards. This position is responsible for reviewing all work completed, investigating customer complaints, and inspecting vehicles to ensure proper repair and condition.
Key Responsibilities:
- Conduct periodic spot checks of completed jobs to ensure thoroughness and quality
- Investigate and correct customer complaints regarding quality
- Inspect all recently purchased and comeback vehicles to ensure proper repair and condition
- Understand and follow all applicable federal, state, and local regulations on hazardous waste and OSHA Right-to-Know
- Establish and maintain good working relationships with other departments
- Understand, keep abreast of, and comply with federal, state, and local regulations that impact the company's business
- Facilitate and/or conduct training on proper techniques, policies, regulations, and best practices
- Follow all attendance and punctuality standards and adhere to timekeeping standards
- Follow lawful directions from supervisors
- Uphold the company's non-disclosure and confidentiality policies and agreements
- Attend company meetings as required
- Maintain a professional appearance and a neat work area
About Us:
Penske Automotive is committed to hiring a diverse and qualified workforce. We will not consider any characteristic or category protected by state or federal law in hiring or employment decisions.
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