Hotel Operations Manager

4 weeks ago


Eau Claire, Wisconsin, United States ECWI Hospitality Full time
Job Title: General Manager

About the Role:

We are seeking a highly skilled and experienced General Manager to lead our hotel team. As a General Manager, you will be responsible for overseeing the day-to-day operations of the hotel, ensuring exceptional guest satisfaction, and driving revenue growth.

Key Responsibilities:

* Develop and implement strategies to improve hotel performance and increase revenue
* Lead and manage a team of hotel staff, providing guidance and support to ensure excellent customer service
* Collaborate with hotel department leaders to define goals and objectives that align with the overall hotel strategy
* Ensure the hotel's reputation for quality is maintained by inspecting the cleanliness and upkeep of rooms, public areas, and surrounding grounds

Requirements:

* 5+ years of experience in a hotel management role, preferably in a hospitality setting
* Strong leadership and communication skills, with the ability to motivate and inspire a team
* Excellent organizational and problem-solving skills, with the ability to work in a fast-paced environment
* High school diploma or equivalent GED; degree in hospitality or related field of study preferred

About ECWI Hospitality:

ECWI Hospitality locations are managed by GF Hotels and Resorts. Our properties include The Lismore Hotel, The Oxbow Hotel, Fire House Bar, Nucleus Cafe, and Racy D'Lenes Coffee Lounge.
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