Customer Service Representative
1 month ago
About the Job
We are seeking a Customer Service Representative to join our team at Domino's Franchise. As a Customer Service Representative, you will be responsible for providing excellent customer service, answering customer inquiries, and resolving customer complaints in a timely and professional manner.
Responsibilities
- Respond to customer inquiries and resolve customer complaints in a professional and courteous manner
- Provide excellent customer service, ensuring that customers are satisfied with their experience
- Answer calls and respond to emails in a timely and efficient manner
- Collaborate with other team members to resolve customer issues and provide solutions
Requirements
To be successful as a Customer Service Representative, you must have excellent communication and interpersonal skills, be able to work in a fast-paced environment, and be able to multitask and prioritize tasks. You must also be able to maintain confidentiality and handle sensitive information with discretion.
Physical Requirements
The physical demands of this role include standing for long periods, walking, and lifting up to 50 pounds. You must also be able to use a computer and other office equipment for extended periods.
Working Conditions
The customer service environment can be fast-paced and stressful at times. You must be able to work in a team environment and be able to adapt to changing situations.
Benefits
We offer a competitive salary and benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off. We also offer opportunities for career advancement and professional growth.
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