Tax Professional

7 days ago

Taylorville, United States H&R Block Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Receptionist at our H&R Block franchise location in Taylorville, Illinois. As a key member of our team, you will be responsible for providing exceptional client service, ensuring a seamless experience for our clients, and contributing to the overall success of our office.

Key Responsibilities
  • Answer phones and greet clients in a personalized, friendly, and inviting manner
  • Match clients with the best-suited tax professional for their needs
  • Schedule clients how they would like to be scheduled
  • Help to ensure all clients' needs have been met during service both in person, over the phone or virtually
  • Maintain office cleanliness and organization of resources with team members
  • Other duties as assigned
Requirements
  • Experience working in a fast-paced environment
  • Previous experience in a customer service environment
  • Ability to multi-task
  • Strong organizational and time-management skills
  • Computer proficient with the ability to use Microsoft Office
About H&R Block

At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a connected culture, valuing diversity and inclusion and making everyone feel like they belong.

We are a company that is always on the move, curious, and creative. If you are someone who embraces challenges as opportunities and seeks to make a meaningful difference where you live, work, and play, our door is always open.

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