Insurance Customer Service Associate
2 days ago
About State Farm Insurance:
We are a leading insurance company providing top-notch services to our customers.
Role Overview:
This position is ideal for a highly skilled and customer-focused individual who can handle inquiries, complaints, and policy changes with professionalism and efficiency.
Key Responsibilities:
- Assist customers with inquiries regarding insurance products and services.
- Process policy applications, renewals, and cancellations while maintaining accurate customer records.
- Handle billing and payment inquiries, resolving issues promptly and professionally.
- Collaborate with team members to ensure customer satisfaction and adhere to company policies and procedures.
Requirements:
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and multitask effectively.
- Strong problem-solving and analytical skills.
- Proficiency in Microsoft Office and other software applications.
- High school diploma or equivalent required; degree in business, communications, or related field preferred.
Estimated Salary: $52,000 per year, depending on location and experience.
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