Insurance Customer Service Associate

2 days ago


Montgomery, Texas, United States State Farm Insurance Full time

About State Farm Insurance:

We are a leading insurance company providing top-notch services to our customers.

Role Overview:

This position is ideal for a highly skilled and customer-focused individual who can handle inquiries, complaints, and policy changes with professionalism and efficiency.

Key Responsibilities:

  • Assist customers with inquiries regarding insurance products and services.
  • Process policy applications, renewals, and cancellations while maintaining accurate customer records.
  • Handle billing and payment inquiries, resolving issues promptly and professionally.
  • Collaborate with team members to ensure customer satisfaction and adhere to company policies and procedures.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and multitask effectively.
  • Strong problem-solving and analytical skills.
  • Proficiency in Microsoft Office and other software applications.
  • High school diploma or equivalent required; degree in business, communications, or related field preferred.

Estimated Salary: $52,000 per year, depending on location and experience.



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