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Client Relations Associate

2 months ago


Appleton, Wisconsin, United States County of Outagamie Wisconsin Full time

Position Overview:
The Customer Service Specialist plays a vital role in ensuring a positive experience for all visitors. This position is responsible for:

  • Welcoming Visitors: Greeting and directing guests in a friendly and professional manner.
  • Communication: Managing incoming phone calls and ensuring they are directed to the appropriate personnel.
  • Coordination: Notifying relevant staff members of visitor arrivals as necessary.

Key Responsibilities:
As a Customer Service Specialist, you will be expected to:

  • Provide exceptional customer service to all individuals.
  • Maintain a welcoming environment for visitors.
  • Assist in the smooth operation of front desk activities.

This role is essential in supporting the overall mission of the County of Outagamie Wisconsin by fostering a positive and efficient visitor experience.