Auto Parts Sales Specialist
1 week ago
Job Summary:
We are seeking an experienced Auto Parts Sales Specialist to join our team at Wagner Subaru. As a key member of our sales department, you will be responsible for providing exceptional customer service, selling parts to customers, and maintaining a clean and organized inventory.
Responsibilities:
- Sell parts to customers over the counter, through the shop, or on the phone/online
- Assist customers in selecting required parts in a friendly, professional, and efficient manner
- Inform customers of companion part requirements and specials
- Answer phone calls, provide price quotes, and other information
- Provide high level of service to internal and external customers
- Notify parts manager of out-of-stock parts or shop materials that need immediate attention
- Locate out-of-stock parts from outside source and submit emergency order if necessary
- Maintain orderly records of all repair orders, invoices, insurance estimates, and special-order parts
- Participate with parts manager in maintaining lost sales tracking program
- Keep current on new products and product updates
- Maintain professional appearance and keep front and rear counter areas clean and uncluttered
- Assist with monthly prime returns, warranty core returns, daily stock order, weekly tire inventory count, and monthly obsolescence returns
Qualifications:
- High School Diploma or equivalent and prior auto parts sales experience (preferred)
- Attention to detail and effective written and verbal communication skills
- Ability to manage time and prioritize tasks
- Eager to improve in a dynamic work environment
- Strong interpersonal and time management skills
- Ability to read/interpret safety and maintenance documents and calculate figures/amounts including discounts, interest, commissions, proportions, %, area, circumference, and volume
- Valid driver's license and clean driving record
Salary: $45,000 - $60,000 per year based on experience
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