GSOC Supervisor
2 weeks ago
Beaverton, Oregon, United States
Inter-Con Security
Full time
Job Title: GSOC SupervisorInter-Con Security Systems, Inc. is seeking a highly skilled GSOC Supervisor to join our team. As a GSOC Supervisor, you will be responsible for leading and training a dedicated staff in the Global Security Operations Center (GSOC) shift. This role requires strong critical thinking skills, problem-solving abilities, and attention to detail.
Main Responsibilities:- Day-to-day operations of the GSOC shift, monitoring and guiding job performance of the shift's GSOC personnel.
- Coordinating with the GSOC lead to ensure that training is being conducted and documented, as well as followed-up upon.
- Planning, development, and coordination of the direction of the monitoring in the GSOC for the shift to deliver maximum value to the organization.
- Develop a plan for maintenance issues and nuisance alarms on the shift, in coordination with the field security team.
- Assume responsibility for ensuring that all GSOC personnel on the shift are up to date on certifications, scheduled yearly training, and inspections for the GSOC.
- Management of all responsibilities directly related to the GSOC shift.
- Report of incidents and active issues directly related to the shift's monitoring.
- Minimum of 3-5 years of experience in managing or supervising a Security Operations Center, or an operations center that is closely related.
- Strong demonstration of computer skills, including hardware and software, as well as a knowledge of networking and terminology.
- Ability to prioritize a workload and work in a fast-paced organization, coordinating and managing multiple tasks.
- Demonstrated ability to ensure compliance of training and ability in relation to the other GSOC shifts.
- Strong analytical, problem-solving skills, and critical thinking skills.
- Ability to work in both an individual and a team environment.
- Excellent written and verbal communication skills, allowing for communication effectively with all levels of the organization.
Inter-Con Security Systems, Inc. is an affirmative action employer who provides equal employment opportunities to minorities, females, veterans, and disabled individuals, as well as other protected groups. License PPO# 6822