Financial Services Representative

3 weeks ago


Athens, Georgia, United States Sunset Finance Full time
Customer Service Representative Job Description
Sunset Finance is seeking a professional and detail-oriented Customer Service Representative to join our team. As a key member of our operations team, you will be responsible for providing exceptional customer service and support to our clients, while also contributing to the success of our business.

We offer a competitive salary of $40,000 per year, based on experience. Our benefits package includes medical, dental, and vision coverage, as well as 401(k) matching and paid time off.

About the Role
  1. Provide exceptional customer service to clients via phone, email, and in-person.
  2. Process loan applications, input new and refinance loans into the loan software system, and prepare refinance and delinquency mail.
  3. Open and distribute mail, post counter payments, and give customer credit experience to inquiring creditors and credit bureau.
  4. Complete loan documents and close current refinance loans.
  5. Prepare daily deposits of cash and checks.
  6. Maintain and balance correct amount and denominations of money in cash drawers daily.
  7. Maintain loan standard report daily.
  8. Telephone past due customers.

Qualifications
A high school diploma or equivalence is required. Previous experience in customer service, collections, or the finance industry is a plus.

What We Offer
We offer a dynamic and supportive work environment, with opportunities for career growth and development. Our comprehensive benefits package includes medical, dental, and vision coverage, as well as 401(k) matching and paid time off.

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