Product Specialist

4 days ago


Buffalo, New York, United States Dover Saddlery Full time
Job Details

Job Location: Buffalo 039 - Williamsville, NY

Position Type: Full-Time/Part-Time

Description:

Starting Pay: $15.00

Job Summary:

As a Product Advisor at Dover Saddlery, you will be responsible for providing exceptional customer service, replenishing and stocking merchandise, and maintaining a clean and organized sales floor.

Responsibilities:

  • Greet customers and provide a personalized shopping experience
  • Answer questions, suggest products, and provide product information
  • Process payments and handle customer refunds
  • Process merchandise shipments and assist with store upkeep
  • Perform other duties as assigned

Qualifications:

  • Must have excellent communication and interpersonal skills
  • Basic understanding of sales principles and customer service practices
  • Ability to read, write, and effectively communicate with customers, peers, and management
  • Telephone etiquette and ability to multi-task
  • Ability to work as part of a team and take initiative

This position involves constant movement, talking, and standing for most of the shift. May occasionally involve stooping, kneeling, crouching, and climbing ladders.

We are seeking a team player who is enthusiastic, friendly, and energetic with a genuine desire to provide outstanding service. Availability to work a variety of hours, including mornings, evenings, weekends, and holidays is required. A high school diploma or equivalent is preferred.



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