Client Relations Specialist

2 weeks ago

Herriman, Utah, United States Incite Tax Full time
About the Role

We're seeking a Client Relations Specialist to be the face of our client relationships. As a key member of our team, you'll be responsible for building and maintaining strong relationships with our clients, ensuring their needs are met and exceeded.

Key Responsibilities:

  • Develop and implement strategies to enhance client satisfaction and loyalty
  • Provide exceptional customer service, responding to client inquiries and resolving issues in a timely and professional manner
  • Collaborate with internal teams to ensure seamless communication and delivery of services
  • Monitor and analyze client feedback to identify areas for improvement

What You'll Love About This Role:

  • Opportunity to work with a dynamic team and make a meaningful impact on our clients' experiences
  • Chance to develop and implement innovative solutions to drive client satisfaction and loyalty
  • Collaborative and fast-paced work environment with opportunities for growth and development

Requirements:

  • 2+ years of experience in client relations or a related field
  • Proven track record of delivering exceptional customer service and building strong relationships with clients
  • Strong communication and interpersonal skills, with the ability to work effectively with diverse stakeholders

Perks & Benefits:

  • Competitive hourly rate of $18-$20
  • Comprehensive benefits package, including 401(k) with matching, dental, health, and vision insurance

Why Incite Tax?

We're a company that truly cares about our employees and clients. We're passionate about creating an environment where our team members can grow and thrive, and where our clients feel valued and supported. If you're looking for a challenging and rewarding role where you can make a real difference, we'd love to hear from you.

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