Customer Service Associate

3 weeks ago


Hampton, South Carolina, United States Palmetto State Bank Full time

About Palmetto State Bank:

We are a leading financial institution committed to delivering exceptional customer service and providing innovative banking solutions.

Job Summary:

The Customer Service Representative role is responsible for ensuring the highest level of satisfaction among our clients. Key responsibilities include handling inquiries, resolving issues, and maintaining knowledge of banking products and services.

Essential Responsibilities:

  • Provide exceptional customer service through timely and effective resolution of client inquiries and concerns.
  • Stay up-to-date on bank policies, procedures, and regulatory requirements to ensure compliance and provide accurate information to clients.
  • Collaborate with internal teams to resolve complex issues and improve overall customer experience.
  • Perform account-related tasks such as opening new accounts, processing transactions, and issuing cards.

Requirements:

  • High school diploma or equivalent required.
  • Excellent communication, problem-solving, and teamwork skills.
  • Familiarity with banking products and services.
  • Able to work in a fast-paced environment and prioritize multiple tasks.

Estimated Salary: $45,000 - $60,000 per year, depending on location and experience.

Benefits: We offer a comprehensive benefits package including health insurance, retirement plan, and paid time off.

About This Opportunity:

This is an exciting opportunity to join a dynamic team and make a meaningful contribution to the success of Palmetto State Bank.



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