Retail Customer Service Specialist

3 weeks ago


Manassas, Virginia, United States H Mart Full time
About the Job

H Mart is seeking a friendly and detail-oriented Retail Customer Service Specialist to join our team. As a Retail Customer Service Specialist, you will be responsible for providing exceptional customer service, maintaining store appearance, and supporting sales efforts.

Key responsibilities include:

  • Providing excellent customer service by greeting customers, answering questions, and resolving issues
  • Maintaining store appearance by organizing merchandise, cleaning shelves, and ensuring a safe and clean store environment
  • Supporting sales efforts by merchandising products, creating displays, and promoting sales events
  • Working collaboratively with other team members to achieve sales goals and maintain a positive store atmosphere

Requirements:

  • High school diploma or equivalent required
  • Excellent communication and interpersonal skills
  • Ability to work a flexible schedule, including weekends and holidays
  • Basic math skills and accuracy with handling cash and operating a point-of-sale system

Benefits:

  • Competitive hourly rate: $14-$17 per hour, depending on experience
  • Opportunities for advancement and professional growth
  • Employee discounts on H Mart products and services
  • A fun and supportive work environment

Estimated Salary: $27,000 - $33,000 per year.



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