Aesthetic Coordinator

At Kalologie Tysons Corner, we are seeking a highly skilled and customer-focused Medspa Coordinator to join our team. As a key member of our front desk team, you will be responsible for creating a positive and welcoming experience for our clients.

Key Responsibilities:

• Initiate sales process by scheduling appointments and consultations, describe Kalologie treatments professionally and enthusiastically with an expert knowledge base
• Create client retention with education on additional products and services
• Expand sales with existing clients by introducing new products and services
• Maintain relationships with all new, current, and previous clients and build strong client rapport
• Opening and closing your location, assisting in preparing/turning over rooms as needed, managing front desk duties such as checking clients in/out while ensuring a positive and warm experience, and maintaining a clean and professional clinic always keeping surroundings clean – critical part of our aesthetic presentation
• General location maintenance such as restocking restrooms with towels, etc., assisting with any laundry needs, and making sure product shelf is always organized and dust-free
• Work collaboratively with providers to ensure premier client experience, future treatment plans, and existing patient follow-up
• Anticipating and submitting location needs to maintain fully stocked supplies
• Product inventory on a weekly basis
• Execute various forms of daily outreach as directed by management
• Adhere to Kalologie policies and protocols
• Attend, participate, and actively engage in all necessary training, education, and professional development as directed by management
• Daily communication: manage all inbound/outbound client calls, texts, emails and web bookings, EOD email, and other needs as requested by management

What We Offer:

Kalologie offers a competitive guaranteed salary based on experience level. Other benefits include product commissions, generous service discounts, resort and fitness partner discounts, and ongoing training opportunities. We promote continued growth and development through our rapidly expanding aesthetic clinics.