Behavior Technician Onboarding Specialist

5 days ago


Farmington Hills, Michigan, United States Centria Healthcare Full time
Company Overview

Centria Healthcare is a leading provider of autism services, committed to helping children with Autism Spectrum Disorder (ASD) achieve their full potential. With a strong focus on quality and family satisfaction, our team works tirelessly to develop innovative approaches to supporting individuals with autism.

About the Role

This role is responsible for facilitating all aspects of onboarding for Behavior Technician personnel. The successful candidate will organize, maintain, and verify all aspects of the process, ensuring that new hires are equipped to provide exceptional care and support to our clients.

Key Responsibilities
  • Onboarding Process: Manage candidate applications, associated pre-hire requirements, and maintain detailed records in our HR system. Communicate regulations, policies, and procedures to team members as needed.
  • Candidate Support: Engage candidates and assist with setting schedules and expectations, enrolling them in required courses, and tracking activity completion.
  • Customer Service: Provide a positive experience for team members, addressing questions and concerns regarding Centria guidelines, payor requirements, and other relevant information.
Qualifications and Requirements
  • Education: Associate degree; Bachelor's degree preferred.
  • Experience: 1+ years administrative or customer service experience; data entry experience preferred.
  • Skills: Basic computer skills, proficiency in Microsoft Suite and G Suite, ability to follow written instructions, communicate effectively, and build rapport with peers and clients.
Compensation and Benefits

We offer a competitive salary of $20-$22 per hour, commensurate with experience, plus benefits including health insurance, paid time off, and professional development opportunities.



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