Case Manager

4 days ago

Willow NY, United States Westhab Full time

Job Summary:

The Case Manager is responsible for assessing clients' needs, planning a course of action, and linking clients to services and monitoring progress. The ideal candidate will have a strong understanding of the needs of vulnerable populations and be able to provide advocacy and support to clients.

Key Responsibilities:

  • Conduct intake and assessment process to orient client to the program and develop individual service plan reflecting assessment needs and goals.
  • Meet weekly with client to assist with the achievement of individual service plan goals.
  • Coordinate services with Housing Specialist, other staff and external partners.
  • Provide advocacy for individual clients around entitlements and services.
  • Provide crisis intervention, aggressive and supportive counseling to strengthen clients' ability to make appropriate life decisions.
  • Document case management activities in accordance with agency and funding source guidelines and procedures.
  • Complete Housing applications (both written and computer generated) for clients based on their individual needs and functioning.
  • Achieve monthly placement quota, as assigned.
  • Facilitate workshops, groups and escort clients as applicable.
  • Attend staff meetings and trainings to enhance skills that are related to job function.
  • Must be able to work flexible, alternate schedules which may include evening and weekend shifts.

Requirements:

  • MSW preferred, Bachelor Degree in Social Work or Human Services Field considered with 5 years of case management experience working with the homeless, mentally ill, substance abuse and/or low income populations.
  • Bilingual a plus.
  • Strong relationship building skills required.
  • Ability to work independently but know when to raise issues to supervisor.
  • Excellent organizational and time management skills necessary.
  • Ability to effectively multi-task and follow-up on a timely basis.
  • Strong PC skills required including Word and Excel.

About Westhab:

Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard working professionals that are fully committed to our mission - Building Communities. Changing Lives. We are a results-driven organization that focuses on empowerment and impact.

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