Store Assistant Retail Team Lead

6 days ago


Brea, California, United States Michaels Full time

**Overview**

Michaels is the best place for all things creative, offering a wide range of art supplies, crafts, and DIY materials. As a PT Service Team Member, you will be part of a dynamic team that delivers exceptional customer experiences and drives sales growth.

**Job Summary:**

This role involves providing outstanding customer service, processing transactions efficiently, and maintaining a well-organized store environment. You will work closely with other team members to achieve sales goals, improve customer satisfaction, and ensure a positive shopping experience.

**Responsibilities:**

  • Engage with customers, respond to inquiries, and locate products
  • Process transactions accurately, handle cash, credit card sales, and returns
  • Maintain a clean and organized store environment, including stockrooms and display areas
  • Participate in visual merchandising and inventory management
  • Collaborate with other team members to achieve sales goals and improve customer satisfaction

**Requirements:**

  • High school diploma or equivalent required; prior retail experience preferred
  • Ability to work a flexible schedule, including evenings, weekends, and holidays
  • Excellent communication and interpersonal skills
  • Basic math skills and accuracy with handling cash and credit transactions

**What We Offer:**

  • Total Base Pay Range: $18.25 - $21.40 per hour
  • Health insurance, paid time off, tuition assistance, and employee discounts
  • Ongoing training and development opportunities

Michaels is an equal opportunity employer committed to diversity and inclusion.


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