Restaurant Supervisor

4 weeks ago

Hingham, Massachusetts, United States Dunkin' Full time
Job Title: Restaurant Manager

About the Role:
We are seeking a highly motivated and experienced Restaurant Manager to join our team at Quincy Donuts Inc, a Dunkin' Donuts franchisee. As a Restaurant Manager, you will be responsible for leading a high-energy team and delivering exceptional customer service to our loyal customers.

Key Responsibilities:
  • Lead and manage a team of employees to achieve sales and customer satisfaction goals
  • Develop and implement strategies to improve customer satisfaction and loyalty
  • Manage inventory, labor costs, and other operational aspects of the restaurant
  • Ensure compliance with company policies and procedures
  • Provide excellent customer service and resolve customer complaints in a timely and professional manner

Requirements:
  • Previous managerial experience in the food service industry
  • Strong leadership and communication skills
  • Ability to work in a fast-paced environment and make decisions quickly
  • Excellent customer service skills and a passion for delivering exceptional customer experiences
  • Ability to work a variety of shifts, including mornings, evenings, and weekends

Benefits:
  • Competitive salary and benefits package
  • Opportunities for career advancement and professional growth
  • Fun and dynamic work environment
  • Discounts on food and merchandise

About Us:
We are a locally owned and operated Dunkin' Donuts franchise, committed to providing our customers with high-quality products and exceptional service. If you are a motivated and experienced leader who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.

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