Fertility Clinic Receptionist

We are seeking a highly organized and detail-oriented Fertility Receptionist to join our team at CNY Fertility Center. The successful candidate will be responsible for ensuring the smooth and efficient operation of the office, including daily administrative functions, patient safety and care, and maintaining regular communication with clinical staff.

• Check in patients for provider follow-up talks, provider consults, pre-admission testing, follow-up surgeries, blood work, and ultrasounds, OR procedures, transfers, and any other clinical appointments.
• Have patients sign and fill out consent forms and financial documents when necessary.
• Collect co-pay payments from patients and balances for upcoming appointments.
• Keep track of all patients' whereabouts.
• Maintain the lobby, including supplies and cleanliness.
• Escort male patients to the collection room when needed.
• Collect semen samples from patients and deliver them to the lab immediately.
• Assist clinical staff with cleanup of patient rooms when needed.
• Check for incoming faxes and attach them to the appropriate patient charts.
• Escort OR procedure patients and consult follow-up talks to the proper rooms.
• Constantly keep the nurses and providers aware of the arrival of patients and any appointment changes.
• Prepare charts for the following day by printing consents and financial agreements.
• Maintain full waters, coffee, and tea throughout the day.
• Properly open and close the front area each day according to standard operating procedure.
• Balance the drawer at the end of each shift and close it out.
• Help ensure guest safety and report accidents immediately to your supervisor.
• Wear proper uniform and maintain a high standard regarding personal appearance as outlined in the employee handbook.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

High school diploma or general education degree (GED); and at least one year of related experience and/or training; will consider equivalent combination of education and experience.

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of the organization.

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.