Current jobs related to Retail Operations Leader - Davenport, Iowa - Barnes & Noble

  • Part Time Retail Operations Manager

    3 weeks ago

    Davenport, Iowa, United States Hibbett Retail, Inc. Full time

    Job Title: Part Time Manager In TrainingJob Summary:The Part Time Manager In Training is responsible for assisting the Store Manager in overseeing the daily operations of the store. This includes managing inventory, sales, and customer service. The ideal candidate will have excellent communication and leadership skills, with the ability to work in a...

  • Retail Assistant Manager

    1 week ago

    Davenport, Iowa, United States LPT Retail Management Services Full time

    Job Title: Assistant ManagerWe are seeking a highly motivated and organized Assistant Manager to join our team at LPT Retail Management Services. As an Assistant Manager, you will be responsible for assisting the Store Manager in the day-to-day operations of the store, including managing cash, inventory, and expenses.Key Responsibilities:Maintain proper...

  • Trainee Manager in Retail Operations

    2 months ago

    Davenport, Iowa, United States The Sherwin-Williams Company Full time

    The Sherwin-Williams Trainee Manager Program is a fast-tracked, entry-level opportunity designed to equip current team members for a managerial role within our retail operations over a period of 18-24 months. Upholding Sherwin-Williams' commitment to internal promotions, participants have the opportunity to progress into an Assistant Manager position...

  • Site Operations Leader

    2 weeks ago

    Davenport, Iowa, United States Eaton Full time

    Job Title: Site Operations LeaderEaton's Aerospace group is seeking an experienced Operations Leader to join our Mission Systems Division (MSD) in Davenport, IA. This role will lead operations for our largest site, overseeing union operations across three shifts and managing a large team with 8-10 direct reports and overall responsibility for a team of...

  • Retail Sales Lead

    1 month ago

    Davenport, Iowa, United States Francesca's Full time

    Job Title: Retail Sales LeadJoin our dynamic team at francesca's as a Retail Sales Lead, where you will play a key role in driving business results and creating an engaging guest experience.About the Role:As a Retail Sales Lead, you will be responsible for leading and motivating our boutique associates to achieve sales goals and provide exceptional customer...

  • Retail Sales Associate

    1 month ago

    Davenport, Iowa, United States Buckle LLC Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Leader in Training. As a Leader in Training, you will be responsible for providing legendary service to our guests, driving sales growth, and developing the skills and knowledge necessary to succeed in a retail environment.Key ResponsibilitiesSales Generation...

  • Retail Sales Associate

    1 month ago

    Davenport, Iowa, United States Buckle LLC Full time

    Job Title: Leader In TrainingAt Buckle LLC, we are committed to creating an exceptional shopping experience for our guests. As a Leader In Training, you will play a vital role in achieving this goal by providing legendary service, driving sales, and developing your leadership skills.Key Responsibilities:Sales Generation and Guest Service: Greet guests with a...

  • Retail Sales Associate

    4 weeks ago

    Davenport, Iowa, United States Buckle LLC Full time

    Job Title: Leader In TrainingAt Buckle LLC, we are committed to creating an exceptional shopping experience for our guests. As a Leader In Training, you will play a vital role in achieving this goal by providing legendary service, driving sales, and developing your leadership skills.Key Responsibilities:Sales Generation and Guest Service: Greet guests with a...

  • Sales Floor Leader

    2 months ago

    Davenport, Iowa, United States Francesca's Full time

    About the RoleWe are seeking a highly motivated and experienced Sales Lead to join our team at Francesca's. As a Sales Lead, you will play a key role in driving sales growth, leading and motivating our boutique associates, and creating an engaging guest experience.Key ResponsibilitiesLead and Motivate the Boutique TeamSupport and develop our boutique...

  • Sales Associate

    3 days ago

    Davenport, Iowa, United States Hibbett Retail, Inc. Full time

    Job SummaryThe Sales Associate is responsible for providing exceptional customer service and promoting sales in our Hibbett Retail, Inc. stores. This role requires a strong passion for delivering outstanding customer experiences and a keen understanding of our products and services.Key ResponsibilitiesProvide exceptional customer service, including helping...

  • Retail Sales Lead

    7 days ago

    Davenport, Iowa, United States Francesca's Full time

    Job SummaryWe are seeking a highly motivated and experienced Retail Sales Lead to join our team at Francesca's. As a key member of our sales floor team, you will be responsible for leading and motivating our associates to create an engaging guest experience and drive results. This is a great opportunity to gain leadership experience and grow your retail...

  • Customer Service Representative

    2 weeks ago

    Davenport, Iowa, United States LPT Retail Management Services Full time

    Job Details Level Entry Job Location LPT Retail Management Services Position Type CSR Education Level None Job Category Retail Job Description At LPT Retail Management Services, we're looking for individuals who can provide exceptional customer service and support our team's efforts. Responsibilities: * Provide excellent customer...

  • Retail Sales Lead

    1 month ago

    Davenport, Iowa, United States Francesca's Full time

    About the RoleWe are seeking a highly motivated and experienced Sales Lead to join our team at Francesca's. As a Sales Lead, you will play a key role in driving sales growth, leading and motivating our boutique associates, and creating an engaging guest experience.Key ResponsibilitiesLead and Motivate the Boutique TeamSupport and guide our boutique...

  • Assistant Store Manager

    1 month ago

    Davenport, Iowa, United States LPT Retail Management Services Full time

    Job SummaryLPT Retail Management Services is seeking a highly motivated and organized Assistant Manager to join our team. As a key member of our store operations team, you will be responsible for ensuring the smooth day-to-day operations of our store, including managing cash, inventory, and expenses, as well as providing excellent customer service.Key...

  • Assistant Store Manager

    4 weeks ago

    Davenport, Iowa, United States LPT Retail Management Services Full time

    Job SummaryLPT Retail Management Services is seeking a highly motivated and organized Assistant Manager to join our team. As a key member of our store operations team, you will be responsible for ensuring the smooth day-to-day operations of our store, including managing cash, inventory, and expenses, as well as providing excellent customer service.Key...

  • Retail Sales Lead

    3 weeks ago

    Davenport, Iowa, United States Francesca's Full time

    About the RoleWe are seeking a highly motivated and experienced Sales Lead to join our team at Francesca's. As a Sales Lead, you will play a key role in driving sales growth, leading and motivating our boutique associates, and creating an engaging guest experience.Key ResponsibilitiesLead and Motivate the Boutique TeamSupport and develop our boutique...

  • Customer Service Representative

    2 weeks ago

    Davenport, Iowa, United States LPT Retail Management Services Full time

    Job DetailsJob LocationLPT #5524 - DAVENPORT, IAJob CategoryRetailDescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our retail team, you will be responsible for providing exceptional customer service, ensuring a positive shopping experience for our customers,...

  • Customer Service Representative

    2 days ago

    Davenport, Iowa, United States LPT Retail Management Services Full time

    Job DetailsLevel: EntryJob Location: Retail EnvironmentPosition Type: CSREducation Level: NoneJob Category: RetailDescriptionWe are seeking a customer-focused individual to join our team at LPT Retail Management Services. As a Customer Service Representative, you will be responsible for providing excellent customer service, completing shift duties, and...

  • Customer Service Representative

    3 days ago

    Davenport, Iowa, United States LPT Retail Management Services Full time

    We are seeking a skilled Customer Service Representative to join our team at LPT Retail Management Services. As a key member of our retail team, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers.Key Responsibilities:Provide excellent customer service, ensuring that customers...

  • Assistant Store Manager

    2 months ago

    Davenport, Iowa, United States LPT Retail Management Services Full time

    Job SummaryWe are seeking a highly motivated and experienced Assistant Store Manager to join our team at LPT Retail Management Services. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our store, ensuring exceptional customer service, and driving sales growth.Key ResponsibilitiesStore Operations:...

Retail Operations Leader

2 months ago

Davenport, Iowa, United States Barnes & Noble Full time

Position Overview

A Retail Operations Leader is responsible for creating a commercially viable and successful retail environment within the community served. Your primary focus on the sales floor ensures that all aspects of the store meet and exceed our standards, from product presentation to customer service.

You evaluate the store from the customer's viewpoint and share your insights with your regional manager to enhance the retail experience.

Moreover, you identify challenges and opportunities for growth, collaborating with support partners to drive improvements for the organization.

As a leader, you recognize team strengths, foster career development, and utilize company resources to cultivate future talent.

You promote accountability and ownership for the business through respectful and effective communication.

In your role, you actively seek and respond to feedback from support partners to boost sales and achieve ongoing efficiencies.

You are dedicated to supporting the regional structure as directed by the regional manager and collaborate with the regional leader as necessary, in alignment with our core values.


Key Responsibilities

  • Deliver consistent, friendly, and knowledgeable service to customers, first by setting an example and second by training and motivating your team to provide exceptional service.
  • Foster a vibrant retail environment through the impeccable execution of retail fundamentals.
  • Educate and reinforce effective merchandising strategies with both visual appeal and product relevance, ensuring optimal placement of items to drive sales.
  • Develop your team through engagement, motivation, and coaching; evaluate performance and address any issues promptly and effectively.
  • Collaborate with your regional commercial support to customize inventory, selection, and assortments to reflect community preferences and customer needs.
  • Manage pricing strategies to deliver value that aligns with customer expectations while safeguarding the store's margin and profitability.
  • Ensure efficient store operations through timely management of receiving, vendor returns, and daily processes.
  • Optimize store efficiency through effective scheduling and payroll management, collaborating with regional support as needed.
  • Partner with regional personnel support to ensure well-trained staff.
  • Recruit and hire knowledgeable retail associates who will enhance the shopping experience for our customers, working with support partners when appropriate.
  • Utilize the store roster to schedule effectively, maximizing process efficiency and payroll management.
  • Understand shrinkage and expense issues, holding the team accountable for these aspects.
  • Work with the café manager to convert foot traffic into café sales and create an outstanding customer experience.
  • Engage with the community through events and initiatives that resonate with customer interests.
  • Leverage remote working tools (Teams, Outlook 365, etc.) to support operational needs.
  • Spend the majority of your time on the sales floor, which requires physical activity (i.e., prolonged standing, repetitive bending, lifting, climbing).
  • Open and close the store, ensuring the safety of employees and customers.

Qualifications & Skills

  • Strong knowledge of retail across various categories.
  • Experience in managing and developing employees at all levels.
  • Proven experience in managing payroll and scheduling effectively.
  • Track record of driving positive financial outcomes.
  • Ability to organize, plan, and prioritize workload efficiently.
  • Effective time management skills.
  • Able to delegate tasks and work through others effectively.
  • Clear and comfortable communication across all levels of the organization.
  • Ability to build collaborative relationships at all levels.
  • Deliver honest and constructive feedback, holding team members accountable when necessary.

Expected Behaviors

  • Operate an exceptional retail environment.
  • Enhance knowledge of the industry and market trends.
  • Prioritize customer experience above all else.
  • Drive results effectively.
  • Provide feedback, coaching, and development opportunities.
  • Exhibit genuine passion for improving retail experiences through our people.
  • Listen actively to others.
  • Demonstrate empathy and understanding towards individuals.
  • Show collaboration in all interactions.
  • Address issues proactively and constructively.
  • Make informed decisions and engage in solution-oriented problem-solving.
  • Take calculated risks when necessary.
  • Adapt to changing circumstances with ease.
  • Act with respect and kindness in all dealings.
  • Exhibit adaptability and a sense of urgency in all tasks.
  • Maintain a positive attitude.
  • Uphold discretion and impartiality.

EEO Statement


As an Affirmative Action Employer, Barnes & Noble is committed to hiring qualified individuals to fulfill the various roles essential for our business's success and is dedicated to fostering diversity in the workplace.

An integral part of this commitment is ensuring equal employment opportunities for all.

All employment practices and decisions—including those related to application procedures, recruitment, hiring, placement, job assignment, transfer, promotion, training, compensation, benefits, discipline, leave of absence, layoff, recall, termination, and general treatment during employment—will be conducted without regard to any characteristic protected by applicable federal, state, or local laws and ordinances.

Please inform us if you require reasonable accommodations to apply for a position or to perform your job duties.

Examples of reasonable accommodations may include adjustments to the application process or work procedures, providing documents in alternative formats, using a sign language interpreter, or utilizing specialized equipment.