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Customer Support Specialist

2 months ago

Bemidji, Minnesota, United States TRUSTAR FEDERAL CREDIT UNION Full time

Position Overview: TruStar Federal Credit Union is seeking a dedicated individual to become a part of our operations team as a Customer Support Specialist.

Work Schedule: This role offers a flexible schedule of up to 30 hours per week, with no weekend shifts, and includes a competitive compensation and benefits package.

Benefits: Our part-time benefits encompass paid time off, recognized federal holidays, and a profit-sharing 401k retirement plan that increases with tenure.

Key Responsibilities:

  • Assist members and prospective members with their financial inquiries.
  • Facilitate the opening of new accounts and manage account transactions.
  • Resolve member issues and provide support for various products and services.

Qualifications: Ideal candidates should possess experience in customer service and cash handling, be adept at administrative tasks, and demonstrate strong communication and computer skills.

We are proud to be an Equal Employment Opportunity employer.