Data Entry Specialist

1 week ago


Dallas, Texas, United States HiOperator Full time
About the Role

We are seeking a highly skilled Data Entry Specialist to join our team at HiOperator. As a key member of our operations team, you will be responsible for providing exceptional customer service to our clients through various support channels.

Key Responsibilities
  • Serve as the primary point of contact for our clients' customers, providing timely and effective support via chat and email.
  • Achieve key customer satisfaction and performance standards, ensuring a high level of quality in all interactions.
  • Collaborate with the Operations Team Leads and Managers to identify areas for improvement and implement process enhancements.
  • Provide feedback to improve our internal software and contribute to the development of our customer support services.
Requirements
  • Ability to read and comprehend documents written in English.
  • Willingness to work in a high-production, fast-paced environment.
  • 40+ wpm with 99% accuracy and sustained competitive entry rate required.
  • Dependability, quick learning, and problem-solving skills are essential.
  • Comfortable using the Google Suite of products and tech-savvy.
What We Offer
  • Opportunity for growth at a rapidly growing startup.
  • Performance-based workplace with multiple schedule options.
  • Medical, dental, and vision benefits.
Shift Options

We offer flexible scheduling to accommodate your needs, including:

  • Monday - Friday, 7 AM - 4 PM
  • Monday - Friday, 2 PM - 11 PM
  • Saturday - Tuesday, 8 AM - 7 PM
Language

This role requires proficiency in English.


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