Merchandising Manager

3 days ago

Buffalo, New York, United States Michaels Stores Full time
Job Summary

Michaels Stores is seeking a highly skilled and motivated Merchandising Manager to join our team. As a Merchandising Manager, you will be responsible for leading and supporting inventory management and merchandising standards and maintenance. You will plan for and provide a well-merchandised and in-stock store for the customer to shop. You will help customers shop and find what they are looking for. You will deliver friendly customer service.

Key Responsibilities
  • Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOP's) and Company programs to ensure compliance to applicable laws and requirements; ensure execution of Company policies and standards; hold team accountable for store conditions and results
  • Manage and support the truck processes and lead the teams to ensure standards are met; achieve your KPI's and manage your team to achieve their role KPI's
  • Manage, execute and support the planogram process (POG's) to standard
  • Manage, execute and support the AD set processes
  • Manage and execute shrink and safety programs
  • Serve as Manager on Duty (MOD)
  • Maintain seasonal sets and the feature space to our visual merchandising standards
  • Assist with interviewing, on-boarding, coaching, observing and training of new Team members; support with Talent Development activities; participate in Performance Mgmt. activities of your team; utilize the leadership competencies for continued self-development
  • Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image and serves as a role model for others
  • Acknowledge customers, help locate product and provide solutions
  • Assist with Omni channel processes
  • Cross trained in Custom Framing selling and production
Requirements
  • Retail merchandising and customer service experience preferred
Work Environment
  • Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press ; work hours include nights, weekends and early mornings
Equal Opportunity Employer

Michaels Stores is an Equal Opportunity Employer. We are here for all Team Members and all Makers to create, innovate and be better together.

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