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Appeal and Tax Exemption Manager

2 months ago


Albuquerque, New Mexico, United States Bernalillo County Full time
Job Summary

We are seeking a highly skilled and experienced professional to join our team as an Appeal and Tax Exemption Manager. As a key member of our Assessor's Office, you will be responsible for managing the appeal and protest process, ensuring compliance with New Mexico statutory guidelines and deadlines.

Key Responsibilities
  • Manage the appeal and protest process, ensuring timely and accurate processing of taxpayer transactions and customer assistance.
  • Supervise staff and provide direction for public assistance related to government, non-government, and organizational exemptions.
  • Ensure compliance with legislation and Assessor's office policy and procedures by staying current with legislation and developing and implementing policies and procedures.
  • Manage processes for decisions and orders, claim for refunds, Public Improvement Districts (PIDS), Tax Increment Development Districts (TIDDS), and Hospital Equipment Loan Council (HELC).
  • Provide high-level customer service by setting and communicating standards, managing staff, and personally representing the Assessor's office with taxpayers, tax consultants, jurisdictions, and other governmental departments and agencies.
Requirements
  • Bachelor's Degree in Business/Public Administration or a related academic field, plus four (4) years of progressively responsible property appraisal, real estate, or business management experience.
  • One (1) year of supervisory/management experience managing multiple sections or service lines required.
  • New Mexico Property Tax Division Certified Appraiser's Certificate required.
  • Successful completion of four (4) International Association of Assessing Officers (IAAO) (or equivalent) appraisal courses is required.
Working Conditions

Essential duties are performed primarily indoors (85-90%) and occasionally outdoors (10-15%). Indoor duties are performed in a temperature-controlled environment. Worker is exposed to natural weather conditions while performing outdoor duties.